Post-COVID occupancy never came back, but fixed contracts did. We audit the categories where OpEx is outrunning revenue — insurance, elevator, janitorial, HVAC, CAM allocation — and renegotiate or replace what's above market.
Zero tenant disruption · Works alongside your PM or in-house team
Per NCREIF Property Index — office building insurance more than doubled over five years. (AFIRE / NY Life Real Estate)
Share of CAM reconciliations that contain material billing errors on professional review. (Tango Analytics via Springbord)
Typical savings range on major service contracts — HVAC, elevator, janitorial — when rebid every 2–3 years. (Oxmaint 2026)
Office OpEx is $15.76 per SF nationally and climbing. Insurance alone is up 107% since 2019, now running $0.83 per SF. Elevator contracts typically contain 2–7% annual escalators that have been compounding for a decade, pushing vendor margins above 40% on aged accounts. CAM reconciliations get rolled forward year over year with capex showing up in OpEx, management fees calculated on the wrong base, and tenant-specific charges sitting in the pool. Forty percent of CAM recs audited contain material errors.
We review your operating statement line by line, benchmark every major category against BOMA and CBRE ranges for your class and market, and go capture the savings. Most engagements start with elevator, janitorial, insurance and CAM — the categories with the widest spread between market and what buildings are actually paying.
P&L, budget, CAM rec, service contracts, whatever you have. We organize it.
BOMA Experience Exchange, CBRE, Trepp and our own vendor database.
We handle the outreach, proposals and contract redlines. You approve every transition.
Overlapping service windows, life-safety continuity, and a single point of contact through go-live.
Defending NOI to the investment committee.
Needing portfolio-wide visibility on vendor spend.
Adding a vendor audit product without building the capability in-house.
Where transferred contracts need to be audited against market.
CAM audit firms work for tenants and recover overcharges. We work for owners and recover the savings upstream — fixing the vendor contracts, CAM allocation and capex treatment before the next reconciliation goes out.
The goal is zero tenant disruption. We overlap old and new vendors, coordinate with your PM team on communication and manage go-live through the first service cycle.
No. This is a private engagement. Our work is behind the scenes — vendor contracts, procurement, CAM allocation. Nothing is broadcast.
Often yes. CAM allocation mistakes most often live in the capex/opex split, the management fee base, and tenant-specific charges. We fix those at the building level without touching leases.
We discuss fee structure on the intro call. We're not strictly contingency — that model can push auditors to recommend replacing vendors that should stay. We charge for the work and let the savings speak for themselves.
Take the 2-minute Savings Assessment and we'll come back to you with a tailored read on where your property likely sits versus market.