Privacy Policy

Last updated: April 2026

Who We Are

Handle Pro Services is operated by Carrots Technologies, Inc. This policy covers data collected through handleproservices.com. For the privacy policy covering Handle Home Services, visit handlehomeservices.com.

Information We Collect

We collect information you provide directly when using our site:

  • Savings Assessment responses (property type, size, contract management habits, expense tracking categories)
  • Contact information submitted through the Savings Assessment or contact forms (name, email, phone, building name)
  • Documents uploaded through the client portal, including operating statements, vendor contracts, executed agreements, invoices, project scopes and service requests submitted across Expense Audit, Contract Intelligence and Compliance, Project Management and Service Management engagements

We also collect standard technical information automatically:

  • Browser type and version
  • Pages visited and time on site
  • IP address
  • Referring URL

How We Use Your Information

We use the information we collect to:

  • Generate your Savings Assessment results
  • Respond to consultation requests and inquiries
  • Provide client portal access and document management
  • Improve our services and site experience
  • Communicate about our services when you have requested contact

How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service providers who help us operate the site (hosting, email, storage)
  • As required by law or to protect our legal rights

Data Storage and Security

Your data is stored using industry-standard cloud infrastructure with AES-256 encryption at rest and TLS 1.2 or higher in transit. Access is governed by role-based access control with multi-factor authentication and every access event is logged. Client portal documents sit in segmented logical workspaces limited to authorized users staffed on the engagement.

Your Rights

You may request access to, correction of or deletion of your personal data at any time by contacting us at audit@handleproservices.com.

Cookies

We use essential cookies for client portal authentication. We do not use third-party advertising cookies.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

Questions about this policy can be directed to audit@handleproservices.com.